The following Terms of Use are entered into by and between You and Prana Hot Yoga (“Company”, “we”, or “us”).

 

The following terms and conditions, together with any documents they expressly incorporate by reference (“Terms of Use”), govern your access to and use of pranahot.com, including any content, functionality and services offered on or through pranahot.com  (the “Website”), whether as a guest or a registered user.

 

Copyright & Content 

 

All content on the Website is protected by copyright, trademark and other applicable laws, and are the property of the Prana Hot Yoga unless otherwise noted.

 

The full text of the Copyright Notice is here – pranahot.com

 

Disclaimer

 

The information on this Website is provided as general information and is not professional advice. 

 

The full text of the disclaimer for the Website is here – pranahot.com/privacy

 

We respect your privacy and follow the principles of PIPEDA in the collection of Personal Information from you on our Website.  Please see our full text of our Privacy Policy here – pranahot.com/privacy.

 

Email And Other Electronic Communications

 

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

 

We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.  As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

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User Communication 

 

The Website may contain chat areas, news groups, forums, communities, comment sections or other message or communication facilities designed to enable you to communicate with the public at large or with a group.  

 

You agree that when using features of the Website that allow for communication by you, that you will not defame, abuse, harass, stalk, threaten

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Cancellation Policy

At Prana Hot Yoga, we understand that life can be unpredictable. To ensure a smooth experience for all our members, we have the following cancellation policy:

1. Cancellation Window: Members must cancel their class at least 2 hours prior to the scheduled start time to avoid a late cancellation fee.

2. Grace Period: We offer a 24-hour grace period after a late cancellation. During this time, an employee may reach out to the member, or the member has the opportunity to contact the studio. If appropriate, the late cancellation fee may be waived.

3. Special Considerations: Late fees may be waived under special circumstances, such as:

• Sickness

• Sick child
  Family or personal emergency​

No Show Policy
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At Prana Hot Yoga, we value the commitment of our members and strive to maintain a fair and respectful environment for all. To ensure that our classes run smoothly, we have implemented the following no-show policy:

1. No Show Fee: If a member books a class and does not show up, a no show fee of $25 will be applied to their membership.

2. Fee Waiver Conditions:

If the member reaches out to the studio prior to missing the class, the no-show fee can be waived.
If the member makes every effort to contact the studio with a reasonable explanation for their absence, the owner or instructor may waive the no-show fee.

 

Returns Policy

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At Prana Hot Yoga, we strive to ensure customer satisfaction with our products. Please note the following guidelines for returns:

1. Eligible Items: Returns are only eligible for full-price retail items. This excludes food and beverages.

2. Non-Refundable Items: No refunds will be provided for memberships or punch passes.

 

Prana Hot Yoga – Leah Cain, 50 Hedley Street Unit 6 Fredericton NB E3C 0S7 phone 506-440-0502